Can you guarantee you will fix it?

No. We will not promise recovery before an assessment. We assess the issue first, then give you an honest view of what is possible.

How quickly can you start?

Availability and scope are confirmed first. We treat genuine emergencies as a priority and respond as quickly as we can.

What if my site has been hacked?

We investigate for malware or unauthorised changes, clean what we find, and help secure the site against repeat attacks.

Can you recover a deleted site?

It depends on whether usable backups exist. We assess what is recoverable before making any promise.

Our services

Website Down,
Broken or Compromised?

When your site is down or compromised, you need a calm, structured response. We assess first, then stabilise - we do not promise recovery before we know what we are dealing with.

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What you get

What You Get.

Initial assessment

A fast assessment of what has actually happened and how serious it is.

Backups and investigation

Backups secured where possible, followed by malware or technical investigation.

Recovery planning and stabilisation

A clear recovery plan, then stabilisation to get your site back to a working state.

Longer-term prevention

Recommendations to stop the same issue happening again.

How it works

A Clear, Proven Process.

Assess

We confirm availability and scope, then assess the issue before promising anything.

Secure

We secure backups where possible and begin investigating the cause.

Stabilise

We stabilise the site and work toward getting it back online safely.

Prevent

We recommend steps to prevent the same issue recurring.

Why it matters

Why It Matters.

Every hour your site is down or compromised is lost enquiries and damaged trust. Panic fixes often make the problem worse - deleting the wrong file or restoring a broken backup.

A structured response limits the damage. Assess first, secure what you can, then recover properly - and put prevention in place so it does not happen again.

Common questions