Website Down,
Broken or Compromised?
When your site is down or compromised, you need a calm, structured response. We assess first, then stabilise - we do not promise recovery before we know what we are dealing with.
What You Get.
Initial assessment
A fast assessment of what has actually happened and how serious it is.
Backups and investigation
Backups secured where possible, followed by malware or technical investigation.
Recovery planning and stabilisation
A clear recovery plan, then stabilisation to get your site back to a working state.
Longer-term prevention
Recommendations to stop the same issue happening again.
A Clear, Proven Process.
Assess
We confirm availability and scope, then assess the issue before promising anything.
Secure
We secure backups where possible and begin investigating the cause.
Stabilise
We stabilise the site and work toward getting it back online safely.
Prevent
We recommend steps to prevent the same issue recurring.
Why It Matters.
Every hour your site is down or compromised is lost enquiries and damaged trust. Panic fixes often make the problem worse - deleting the wrong file or restoring a broken backup.
A structured response limits the damage. Assess first, secure what you can, then recover properly - and put prevention in place so it does not happen again.